Globex – Room Ordering System
Web and mobile development of a smart room ordering system for hospitality and workplace environments.
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Explore the visual journey of Globex – Room Ordering System through these carefully curated screenshots and designs.
Globex partnered with us to develop a robust and user-friendly room ordering system that enhances the guest experience in hotels, offices, and smart buildings. The goal was to streamline how users request amenities, services, and in-room items using a seamless digital interface accessible via both web and mobile.
Project Overview
The platform allows guests or employees to order room service, request housekeeping, book meeting spaces, and more—all from their personal devices or in-room tablets. The system was designed to be intuitive, scalable, and compatible with existing building or property management systems.
Key Features
Cross-Platform Support: Developed using a unified codebase for both web and mobile platforms, ensuring a consistent experience whether accessed via browser, iOS, or Android.
Real-Time Service Requests: Integrated live request tracking, status updates, and push notifications to keep users informed about order progress.
Role-Based Dashboards: Custom dashboards for admins, service staff, and users, with role-specific actions and controls.
Backend Management Panel: Built an admin dashboard for managing rooms, tracking service orders, analyzing usage data, and assigning staff responsibilities.
Localization & Theming: Multi-language support and customizable branding options for white-label partners or hotel chains.
Technical Stack
Frontend: React (Web) and React Native (Mobile) Backend: Node.js with GraphQL API Database: PostgreSQL Authentication: JWT with secure session management Hosting: Deployed via Docker containers on Google Cloud Platform
Impact and Outcome
The system successfully digitized manual room service workflows and reduced friction for both guests and service teams. Adoption rates were high within the first quarter of launch, with positive feedback around responsiveness, ease of use, and customization capabilities.
The flexible architecture allows Globex to roll out the solution to new partners quickly, and the platform continues to evolve with new modules being added post-launch, including voice assistant integration and offline kiosk modes.